Refund Policy

All sales are final. All events are rain or shine, unless otherwise noted, but may be canceled due to dangerous conditions. All events features, dates, times, and locations are subject to change without notice. No refunds are issued due to act of nature, also known as act of God, is an event that is caused solely by the forces of nature without human intervention.

 If an event is cancelled or postponed and a reschedule date is not announced within 30 days, you may contact us through our support portal for information on receiving a refund. There may be refund limitations set by the event organizer, including deadlines for requesting a refund. Any instructions and limitations will becommunicated to you by DRT 2022 or the event organizers.

The service fee portion of your purchase will not be refunded. Delivery fees for printed tickets are not refunded under any circumstance. Any request for a refund must be made no later than 15 days after the event’s scheduled date, except as specifically allowed by the Organizer.

As a representative of the event organizer, DRT helps investigate and settle all refund claims promptly. The decision as to whether you are entitled to a refund is determined by the event organizer, and must be considered final. If refunds are offered, you must adhere to the event organizer’s instructions and deadlines.